Usability Testing Is Like Having Friends Visit

Our hallway at home could really do with decorating. I didn’t realise quite how much it was needed until last week when we had friends round for dinner.

This reminded me of a quote from Steve Krug; which says that if you want to build a great product, you have to test it with users.

Usability testing is like having friends visiting from out of town. Inevitably, as you make the tourist rounds with them, you see things about your home town that you usually don’t notice because you’re so used to them. And at the same time, you realize that a lot of things that you take for granted aren’t obvious to everybody.

Wayne Moir

User Experience Designer